Frequently Asked Questions

We are the wholesale program of For more information, please click: What is PataPat's Wholesale Program

Minimum checkout value = US$250

Due to the issues of shopping cart synchronization, we have disabled the function to avoid cart loss. We will enable it again after it is resolved. Sorry for all the inconvenience.

1. The wholesale prices are set as 30% off normal retail prices. 

2. An additional discount (5%-20%, based on the subtotal) is automatically applied when you check out.

For orders over $400: PATPAT400 (5% off)

For orders over $600: PATPAT600 (10% off)

For orders over $800: PATPAT800 (15% off)

For orders over $2000: PATPAT2000 (20% off)

* After becoming a loyal partner, orders below $400 will also be applicable for another discount.

(For more info, please search this FAQ: How can I get more benefits with PatPat Wholesale? What are the advantages of being a loyal partner?)

You can directly sign up by clicking this link: Create Account. If you have not had VAT or tax id yet, please leave N/A in the field.

Please click Track Your Order. Please allow 1-2 working days for the tracking number to update once has your order has been dispatched. For more info, please contact us:

The processing time for wholesale orders is 1-5 business days. For most of the shipping countries, the standard shipping time is 7-14 days, and the express shipping time is 3-7 days. Under the impact of the COVID-19 outbreak, there might be a delay of Standard Shipping delivery.

No, we charge a minor percentage of your subtotal as the standard shipping fee. There is also a second option of Express shipping for most of the countries.

Bulk order shipping is different from small retail shipping. It costs more to ship large cargo (liner logistics, volume weight, import duty prepay, etc.). However, even if we charge freight on your order, it would still be cheaper than buying piece by piece on

The fulfillment method varies with countries, the weight of goods, and order total. In order to deliver the order to you as soon as possible, we may split it into several shipments.

Unfortunately, due to the pandemic of COVID-19 and limited shipping methods, we are not able to send wholesale orders to some countries currently. If you are located in Latin America, we recommend to transfer the goods from Florida, US. Additionaly, It is suggested arranging a forwarder in China to help you ship the goods to your country. No freight will be charged for shipping within China mainland.

By default, wholesale prices are set as 30% OFF normal retail prices, and they are fixed. 

Any sale promotion on does not affect the pricing on the wholesale page. Therefore, if the retail website is promoting certain products by reducing the retail prices temporarily, on the wholesale site they will not be further marked down correspondingly.

Vice versa, you may find the wholesale prices of some products are even less than 70% of their retail prices. Note: There is a purchase limit of 1 items in PatPat's promo. Normal pricing will be applied to other items when you exceed the limit.

All prices are subject to changes without notice.

The payment for wholesale orders MUST be made in USD.

As of now, we only accept payment via PayPal / Bank transfer / credit card(please submit the receipt of your transfer to us by email or Whatsapp).

Order amount limit must be less than $800,and please make sure your credit card has a sufficient amount

For Standard Shipping to North America and European Union countries, you shall not expect any duty or taxes charged from you. However,  We are not responsible for taxes charged by your country if the Express shipping method is selected and used.

There is a systematic limit of a maximum of 500 line items in the shopping cart. We suggest keeping the number of lineitems in your cart under 300 to make sure it can get through check out smoothly. You may also want to find us to help issue a pro forma invoice so that you can skip the checkout process.

No, we do not support drop shipping for now.

We  offer the private labeling service now, If you need this service, for any other questions, please check this link:

Wholesale orders are processed without PatPat hangtags and plain transparent polybags by default.

For certain products produced by PatPat, there might be a label of PatPat stitched or printed on the garments.

If you need to resell the clothes under the brand of PatPat, please leave a cart note before checking out.

If you need us to cut off sewn labels manually, please leave a cart note before checking out (please note that the processing time will be longer accordingly).

We don't have the accurate time at which the stock arrives to our warehouse. Please click the button as below, and we will notify you once it is available again.

If you have other requests for your order, please make sure you leave a cart note here.

Due to the amount of orders that are processed daily, we may not receive your special requests outside of cart notes.

Sorry, we do not support sending samples to wholesale partners. However, we offer an additional US$30 off (Code: PWSTARTER30) for your first purchase. Specifically for your first small trail order :)

Yes, product images are available for wholesalers upon request. Please contact us after placing orders.

Wholesalers who have made 3 successful purchases on the site will get a higher discount at each order level. Please ask us to upgrade your account after 3 orders have been made.

For orders over $200: PATPATSO ($20 off)

For orders over $400: PPVIP10 (10% off)

For orders over $600: PPVIP15 (15% off)

For orders over $800: PPVIP20 (20% off)

For orders over $2000: PPVIP25 (25% off)

Before placing your first order, it is important for you to check our shipping policy and refund policy.

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