Help Center

Frequently Asked Questions


Are you genuine PatPat?

What is the MOQ or minimum order amount?

Can I check my shopping cart accross different devices?

How does the wholesale discount work on the site?

How can I become a wholesaler of PatPat? Do I need to submit any document?


Where can I track my order?

How long will I receive my order?

Does PatPat Wholesale offer Free Shipping?

Why do I just receive only part of my order?

Why can't I find my country on the shipping zone list?


Why are the wholesale prices of some products are not 70% of the prices on

What currency is used when I check out?

What payment methods can be used on the site?

Will I be charged taxes upon receiving my package?

I have lots of line items in my cart, but why can't I manage to check out on the website?


Does PatPat do dropshipping?

Does PatPat Wholesale provide private labeling?

Is there any mark or label of PatPat on the clothes?

What should I do if I find some sizes are out of stock now?

What should I do if I have some instructions for my order?

Does PatPat support sending samples to check the quality?

Can I use the images of the products that I bought for reselling?

How can I get more benefits with PatPat Wholesale? What are the advantages of being a loyal partner?


What is your return/refund policy?